FAQs

 
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  • Can I have a personalized Living Frame?
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\r\nYES! Urban Foliage will gladly customize your frame (size, colors, shape, etc.) and plant design to fulfill your most creative requests.\r\n

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  • Is it easy to maintain?
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\r\nYES! The system has been specifically designed to be low-maintenance. Once watered, the plants will thrive for two weeks, or even longer!\r\n

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  • Do I have to plant my living frame?
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\r\nABSOLUTELY NOT! A Living Frame is always sold fully planted. It is usually planted with 12 plants.\r\n

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  • Can you take care of the maintenance?
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\r\nYES! Our certified Interior Landscapers will be able to provide you with a custom maintenance program to make sure your living frame always looks great.\r\n

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  • What is the material used to manufacture these living frames?
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\r\nEach living frame is sustainably made in Vancouver, Canada, by cabinet makers with many years of expertise. The quality is second to none! They can work with many different type of woods, such as; Mahogany, Walnut, Maple, Maple bird eyes, Fir, etc.\r\n

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  • Will the wooden frame get damaged by the water?
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\r\nNO! The plastic tray perfectly lines the inside of the wooden frame, making the Living Frame perfectly leak-proof.\r\n

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  • Can you install my Living Frame?
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\r\nYES! Our certified Interior Landscapers can mount your Living Frame on your wall. Please consult the landscaper for a quote.\r\n

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  • How do I install my Living Frame?
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\r\nFor wall installation, an easy clip system on the back of the Living Frame makes the installation very quick and easy. The wall installation only requires the perforation of a few holes on your wall, which must reach one or two studs. If you do not wish to have the frame mounted to a wall, we can also provide you with a clear stand.\r\n

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  • Is the Living Frame healthy for me?
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\r\nYES! Plants purify air. A Living Frame directly and significantly impacts indoor air quality by reducing common household toxins.\r\n

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  • Is the Living Frame going to change the way I feel at home?
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\r\nDEFINITELY! Being surrounded by plants will have an impact on the way you feel. It will improve your sense of well-being. You will feel more relaxed and happier in your home!\r\n

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  • What happen if I forget to water it?
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\r\nPlants are living organisms, and they need water like you and I. If they remain without water for a long period of time, the plants will simply die! Fortunately Living Frames are very low-maintenance and require only watering every 3 weeks.\r\n

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  • How long can I keep these plants alive?
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\r\nAs long as you take care of them, they will last for years.\r\n

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  • Why having a Living Frame instead of potted plants?
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\r\nPotted plants won’t offer the same visual impact. They tend to clutter your indoor space, and often require more maintenance. Watering each pot is time-consuming.\r\n\r\nAlso, potted plants and their soil are usually within reach of your pets and children! With a Living Frame, your indoor greenery is simple, elegant, and protected from pets and children!\r\n

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  • Is that a big issue if I over-water it?
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\r\nNO! Each Living Frame contains custom-engineered, lightweight soil that provides excellent drainage. The excess of water will just drain into the integrated reservoir.\r\n

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  • Do you deliver?
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\r\nYES! Each purchase comes with free delivery (except for specific cases – contact us or your provider for more information).\r\n

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  • What is the size for a standard living frame?
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\r\nA standard living frame is 2.5 feet wide, 2 feet tall and 5” deep. We can also customize the frame to any size you want.\r\n

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  • Can I have a Living Frame if I have allergies to pollen?
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\r\nYES! Lots of indoor plants do not bloom. Please talk to the retailer for more information, or contact us and we will be happy to offer a selection of plants that do not have pollen.\r\n

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  • What happen once the integrated tank is full?
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\r\nJust open the valve located on the side of the living frame.\r\n

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  • Does it smell?\r\n
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\r\nAbsolutely NOT!